Central Agency for the Reception of Asylum Seekers (COA)

Central Agency for the Reception of Asylum Seekers (COA)

What can COA do to help?

COA receives asylum seekers and houses them at COA reception sites until their asylum application has been processed by the Immigration and Naturalisation Service (IND) and the Court has reviewed this decision. COA is also responsible for the provision of basic facilities and needs, such as bed linens, the initial furnishings of a room and a weekly allowance. In addition, COA provides information to potential victims.

How do I get in touch with COA?

For more information about COA, please visit www.coa.nl. COA’s help desk for legal affairs is available on +31 88 715 70 50 between 13:00 and 15:00 from Monday to Friday. Any questions regarding the Regulations on Provisions for Certain Categories of Aliens (Rvb) should be directed to 0800 020 10 51 between 09:00 and 12:00 from Monday to Thursday.

Services provided by COA

  • Medical assistance
  • Mental health support
  • Shelter
  • Financial support
  • Assistance in finding accommodation
  • Assistance in finding employment/daily activities
  • Social/practical support